Medical Hill Healthcare Center Reviews

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Get some of your questions answered as you read reviews about Medical Hill Healthcare Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Medical Hill. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.3

61 reviews

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Profile photo of Tom White
Tom White on Google
13 days ago

My daughter was an inpatient here for several months and was well cared for. The staff were professional and courteous and helped her successfully discharge to another level of care at another facility. Her only complaint was the meal preparation not being up to her high culinary standards, but I take responsibility for that by sending her to cooking class LOL.

Business response 13 days ago

We are utterly delighted to hear about your daughter’s positive experience at Medical Hill Healthcare Center. Thank you for sharing your feedback with us.
Profile photo of BRITTNEY CACAS
BRITTNEY CACAS on Google
30 days ago

This place is so wonderful! They truly care about their patients! My father had a massive brain stroke and they helped my father walk and talk again! Their entire team is dedicated hardworking that care about my father gaining back his independence. They have monthly activities to keep my dad busy and they are nice and clean! The entire staff are just so amazing so grateful for John and Will supporting My father and our entire family through this journey! They are 10/5 rating! They go above and beyond for families!

Business response 13 days ago

We’re utterly delighted to hear about the wonderful care your father received at Medical Hill Healthcare Center. Thank you for sharing your experience with us!
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Mohamed Fall on Google
4 months ago

I did describe my beautiful stay at the hill in Oakland. Positive and down to earth. Just wanted to mention that I recently met with the LVAD team atUCSM. 1100van ness San Francisco. They asked my opinion about my stay at the hill I couldn’t find enough words to express that deep appreciation of the place and the staff and policies. Just beautiful.

Business response 13 days ago

We’re privileged to hear about your beautiful stay at Medical Hill Healthcare Center. Thank you for sharing your positive experience with us.
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Sherri Joyner on Google
5 months ago

My experience was very good for awhile. I was being cared for by a wonderful CNA. Don’t want to reveal the name. But like I said everything was great, until they moved me to a three bed room. That was fine until I found out we’re sharing the bathroom with men. That’s why I was moved in the first place. Now doing it again. Just wrong. Then went to a doctors appointment, come back and to my surprise… now have a man in the room. Which is all the way wrong. No man is supposed to share a room with women. I don’t care how you slice it, it’s against all rules and law. Then they found out that I was not happy they decided to move me again. They knew damn well I wasn’t happy. I was angry and annoyed because that’s wrong. I’ve stayed in two different facilities like this. And never ever have a man shared bathroom or room with women. Men had their own rooms with men and bathrooms. Never ever has a woman shared a room with a man like I did in this place. And not only did it happened the first time, they moved another man into the other room I was in. And lied and said it was a woman. Even the staff was lying about it. I can tell the difference between a man and woman. All the science I learned in school showed me that I was right. But they kept the lie going on. And the food is not fit for human consumption. Gave me spoiled food. Food I’m not supposed to have because of health reasons and allergies. Still put it on my plate. Very bad cooks. My breakfast was good for awhile and then went downhill. Lunch was so so. I kept ordering salad, sandwiches. Dinner is what ever you want to call it. I ordered so much DoorDash to eat something that I could recognize. And taste and smell good. And if they didn’t have the vending machines for snacks, I didn’t know what I was going to do. Start buying my own food to keep in the freezer and fridge that I bought with my own money. So I can have whatever I want to eat. That’s called survival. They really don’t care about the people who are there the way they should be treated. It’s a shame! I have a lot more I can say about this place, but this is enough.

Business response 13 days ago

We are concerned to hear about your experience at Medical Hill Healthcare Center. Please contact us at (510) 832-3222 to discuss your concerns further. Your feedback helps us improve.
Profile photo of Brecon
7 months ago

Business response 13 days ago

Thank you for your review. We deeply cherish your feedback.
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Sabrina Kim on Google
10 months ago

It’s really hard to get a hold of people there or to talk to your loved ones and if they need to get referred out to an assisted-living facility, double check the facilities and make sure they are actually licensed and not just bard and care I assumed that the places that they were referring me to were all licensed however, in the end we found out it was just board and care The facility where my grandfather went, kept saying he was too much and a handful which he is, but paying as much as we are paying it should not have been an issue. And then we were told that we would not be able to be prorated due to the facility having to pay medical Hill a fee for referring them, which was half of the payment we did. I genuinely do not think that Medical Hill has elders in their best interest Otherwise, they would give full detail details to the people that they are referring I had to explain things multiple times and they only gave me phone numbers to call to see if there was for my grandfather.

Business response 10 months ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (510) 832-3222 if you have any additional concerns or details to share. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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carmen diaz on Google
11 months ago

Business response 13 days ago

Thank you for sharing your experience at Medical Hill Healthcare Center.
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Tenzin Sangmo on Google
1 year ago

Great team work, always helpful by staff, nurses are great, nice environment. I would definitely recommend your loved ones can come here for therapy.

Business response 1 year ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Tenzin Lodoe on Google
1 year ago

Amazing facility and great staff.

Business response 1 year ago

Thank you for the positive review! We appreciate the support.
Profile photo of KK _
2 years ago

I was put here, and this place is a Zoo. Three people to a room that should have one, so one TV per three people. I am immune compromised, and they put me in a room with someone with c. diff. because I had diarrhea. They lied and said I had c diff so they could stick me with the infected (because they have way more patients than they can handle), whereas I was pointing to the lab results that clearly said I didn’t have it. They exposed an immunocompromised person to a pathogen that could potentially kill them. I ended up leaving, going to the ER and being readmitted to the hospital and detailed to them what goes down there. Avoid at all costs if you want you or your loved ones to survive.

Business response 2 years ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (510) 832-3222 if you have any additional concerns or details to share.
Profile photo of Anileka Dolmos
Anileka Dolmos on Google
2 years ago

Business response 1 year ago

Thank you for your kind feedback!
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kimie arajs on Google
2 years ago

I am an LVN student , and the workers , and everyone around is very helpful. The facility is very clean, and organized. I would recommend for your loves one to be here

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Sherry Chan
Sherry Chan on Google
2 years ago

Great building! Well organized and management, very clean, friendly staffs, a great place that you can trust to have your love one here for rehab!

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Janica Sampayan
Janica Sampayan on Google
2 years ago

As a student doing clinicals here, I appreciate this facility very much. The staff are friendly, and they give you many opportunities to learn! The facility is clean, and is an overall great place to not only learn from, but to also care for your loved ones.

Business response 1 year ago

Thank you for the positive review! We appreciate the support.
Profile photo of Rodney Cuevas
Rodney Cuevas on Google
2 years ago

This place is where you dont want your loved one at. I seen how they just drug you up so your like a zombie and cant talk. I complained about my brothers care there. No one cared to inform the doctor of the patients rights to a normal life under their care. My brother went into that care facility and they just medicated him so much that he was just like zombie – When he spoke – I could not understand him and it was really him screaming for help!! Pull your loved one out of this hell on earth!!! DONT SEND YOUR LOVED ONE TO MEDICAL HELL HEATHCARE!!

Business response 2 years ago

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention, I have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (510) 832-3222.
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Blake Prebe on Google
2 years ago

Business response 2 years ago

Blake Prebe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Medical Hill Healthcare Center.
Profile photo of Denise Abdulkader
Denise Abdulkader on Google
2 years ago

It was a beautiful experience for our family and friends whenever we visited our mom at Medical Hill Healthcare Center. The Doctor’s, Social Worker, Physical Therapist, Nutritionist, Activity Director, Laundry department, Custodians, Nurse’s RN’S, LVN’S and CNA’S All work in Harmony with the patient s and their specific needs. I recommend Medical HILL Healthcare Center because they really help patient’s to thrive!

Business response 2 years ago

Hi Nise A., thank you for taking the time to leave a review for us at Medical Hill Healthcare Center. We’re happy we could meet your expectations! Please don’t hesitate to reach out if there’s anything additional we can do for you.
Profile photo of Karriza Siaotong
Karriza Siaotong on Google
2 years ago

Great place!

Business response 2 years ago

Thank you for your kind feedback! Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Riga pega
Riga pega on Google
3 years ago

Business response 3 years ago

We appreciate your positive review about your recent experience with us!
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Irene Irasga on Google
3 years ago

Business response 3 years ago

Irene Irasga, we are glad we could help!
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Wesley Brown on Google
3 years ago

Business response 3 years ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of Rhea Soliman
Rhea Soliman on Google
3 years ago

Business response 3 years ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of Petronila Mejia
Petronila Mejia on Google
3 years ago

Business response 3 years ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of eden mulusew
eden mulusew on Google
3 years ago

Business response 3 years ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of Etsegenet Endale
Etsegenet Endale on Google
3 years ago

Business response 3 years ago

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.